• Hard Drives:
• Seagate
• Western Digital
• Toshiba
• Hitachi / HGST
• Samsung
• LaCie
• Fujitsu
• IBM
• Quantum / Maxtor
• Mac OS

LaCie External Drive & RAID Data Recovery

LaCie, owned by Seagate, is the drive of choice for many photographers, video editors and creative studios, especially Mac users. Its drives are often carried on location and used for large projects that exist nowhere else, so a failure can put weeks of work at risk.

We recover data from single LaCie drives, Rugged SSDs and multi-disk LaCie RAID enclosures.

LaCie Products We Recover

Range	Models
Rugged range	Rugged Mini, Rugged USB-C, Rugged Thunderbolt, Rugged RAID Pro and Shuttle, Rugged SSD and SSD Pro.
Portable & desktop	Mobile Drive, Mobile SSD, Porsche Design, d2 Professional, d2 Thunderbolt 3.
RAID enclosures	1big Dock, 2big Dock, 2big RAID, 6big and 12big Thunderbolt units in RAID 0, 1, 5, 6 and 10.
Network	LaCie 2big NAS, 5big NAS Pro and CloudBox.

Common LaCie Faults

• Rugged drive dropped on set – now clicking or not detected
• Enclosure or bridge-board failure while the internal drive is fine
• RAID 0 set broken after one disk failed or the enclosure was reset
• Final Cut Pro, Premiere Pro or DaVinci Resolve project files missing or corrupted
• Drive erased or reformatted when connected to a different computer

Creative Media

We regularly recover professional video and photo formats including ProRes, BRAW, R3D, XAVC, MXF, CR3, NEF, ARW and DNG, along with Final Cut Pro libraries and Premiere Pro projects. When footage is fragmented, we can often repair the files so they open in your editing software.

What to Do Before You Send Your Device

• Switch the device off and leave it off – every power cycle can make physical damage worse
• Do not run CHKDSK, Disk First Aid, fsck or recovery software on a drive that clicks, beeps or is slow
• Do not open the drive or swap the circuit board – modern boards hold drive-specific adaptive data
• Do not reinstall the operating system or initialise the disk when prompted
• Keep liquid-damaged devices unpowered and bring them in as quickly as possible

Why Choose Data Retrieval Ltd?

• Free initial assessment and a clear, no-obligation quote before any work starts
• In-house London laboratory – your device is never outsourced
• Cleanroom facilities for head, platter and motor work
• Professional tools including PC-3000 for firmware repair and imaging
• ICO registered (Reg No: ZA060744) – your data is handled under UK GDPR
• Same-day diagnostics, with an emergency service for business-critical cases